Our refund and returns policy lastsΒ 7 days.Β If 7 days have passed since your purchase, we canβt offer a refund or exchange.
To be eligible for a return, the item must beΒ unused, unopened, and in its original condition and packaging.
Payment Methods Accepted:
We accept payments viaΒ Cash on Delivery, Bank Transfer, JazzCash, and EasyPaisa.Β Refunds will be processed throughΒ Bank Transfer, JazzCash, or EasyPaisa.Β A receipt or proof of purchase is required to complete your return.
Refund Process
Once we receive and inspect your return, you will be notified via email regarding the approval or rejection of your refund.
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Approved Refunds:Β Processed to the original payment method and can take up toΒ 14 working days.Β A credit will be applied to your Bank, JazzCash, or EasyPaisa account.
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Rejected Refunds:Β If the return criteria are not met, you will be notified of the reason for rejection.
Conditions for Returns
- Items must be returned withinΒ 7 daysΒ of delivery.
- Products must be in theirΒ original condition and packaging.
- Items must beΒ unused and unopened.
- Items that do not meet these conditions may beΒ rejected or receive partial refunds.
Late or Missing Refunds
Refunds typically takeΒ up to 14 working days.Β If you havenβt received a refund yet:
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Check Your Account:Β Verify your Bank, JazzCash, or EasyPaisa account.
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Contact Your Provider:Β Some processing time may be required.
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Still No Refund?:Β If you have not received your refund, please contact us atΒ contact@carebytalia.com.
Sale Items
Only regular-priced items are eligible for refunds.Β Sale items cannot be refunded.
Exchanges
We only replace items if they areΒ defective or damaged.Β If you need an exchange for the same product, please contact us atΒ contact@carebytalia.comΒ for further instructions.
Gifts
- If the item was marked as a gift when purchased and shipped directly to you, youβll receive a gift credit for the value of your return. Once received, a gift certificate will be sent to you.
- If the item wasnβt marked as a gift or was shipped to the gift giver, the refund will be processed to the original buyer.
Shipping Returns
To return your product, please contact us viaΒ WhatsApp, our contact form, or email atΒ contact@carebytalia.comΒ for the return address.
Shipping Costs:Β Return shipping costs are the customer's responsibility and areΒ non-refundable.
Proof of Postage:Β It is recommended to obtain proof of postage when returning items.
Delivery Time:Β The time for your exchanged product to reach you may vary based on location.
Trackable Shipping:Β For high-value items, consider using a trackable shipping service or insurance, as we do not guarantee receipt of your returned item.
Need Help?
For any questions related to refunds and returns, contact us atΒ contact@carebytalia.comΒ or viaΒ WhatsApp.